Agoda Improves Booking Platform
Agoda has implemented improvements to its booking platform, including stricter compliance standards for third-party suppliers, an AI-based trouble detection tool, and a 24/7 support service.
This move comes after the Japan Tourism Agency demanded function improvements due to troubles reported by bookers and hotels with bookings on the OTA's platform.
- Stricter compliance standards for third-party suppliers
- AI-based trouble detection tool
- 24/7 support service
The new contract terms aim to address issues related to securing rooms through third-party suppliers in Japan, improving trust and accountability, and strengthening penalties against violations.
Improving trust and accountability, including strengthening penalties against violations.
Author's summary: Agoda enhances its booking platform with stricter standards and AI-based tools.