The Qantas data breach highlights the risks of outsourcing and offshoring data management, leaving companies and government agencies vulnerable to sophisticated attacks.
The breach began with a telephone scam, where a group called Scattered Lapsus$ Hunters used "social engineering" to gain unauthorized access to corporate databases.
"Social engineering" refers to human manipulation to make the first unauthorized entrance to an otherwise protected database or network.
This can include phishing links or phone calls that appear to be from legitimate businesses.
Author's summary: Qantas hack reveals cybercrime risks.