Power Restored to Moss Park Residents After Long Outage
Residents of Moss Park regained electricity after nearly 29 hours without power. The outage began at 8:11 a.m. on Wednesday and was resolved by Toronto Hydro on Thursday at 1 p.m.
"Power has now been restored to all customers. We sincerely thank everyone for your patience as our crews worked through these extensive and complex repairs," Toronto Hydro stated on social media.
Outage Coverage and Impact
The outage affected almost 600 customers in the Moss Park area, spanning from Queen Street E. and Jarvis Street to Parliament Street and Front Street E. Initially, over 1,000 customers were impacted, but the final confirmed number was lower.
Spokesperson Brie Davis explained that Toronto Hydro counts customers by meters, not individuals. Therefore, one meter may represent multiple residents, especially in condos or buildings.
“In some cases, condos and buildings are fed by a single bulk meter. Because of this, our outage map reflects one meter as one customer, even though many residents may be impacted,” Davis said.
Cause and Repair Details
Toronto Hydro crews identified the cause as a suspected third-party excavation damaging Hydro infrastructure at an active construction site.
“The work that caused the dig-in is unrelated to Toronto Hydro but resulted in damage to our infrastructure. Repairing this damage required our crews to excavate 14 feet underground in order to access the impacted area,” Davis added.
Timeline of Restoration
- Outage start: Wednesday, 8:11 a.m.
- Initial estimated restoration: Wednesday, 8:30 p.m.
- Actual restoration completed: Thursday, 1 p.m.
Toronto Hydro expressed appreciation for the community's patience during the complex repair process.
Author's summary: Nearly 600 Moss Park customers had power restored after extensive underground repairs following a third-party dig-in caused a nearly 29-hour outage.